Returns

inktells Return Policy

You can return any unused inktells products within 30 days from the day it was shipped.

Returned items must be in new condition and in their original packaging. Approved returns will be refunded to the original form of payment. Please note that your original shipping charges will not be refunded. Returns made after 30 days of the order shipment date may be eligible for a refund in the form of an online store credit. We do not accept returns for orders over 90 days old.

inktells is not responsible for lost returns. Please obtain a tracking number for your records.

Issues regarding tattoo application errors or product defects may be eligible for a one-time resend of the order or an online store credit. This does not include leakage on the inktells applicator of our catalog tattoos, as this is only a cosmetic issue.

These decisions are made by discretion of our customer support team on a case-by-case basis, and you may be asked to provide a photograph of the product. If you experience an application error or receive a defective item, please reach out to us at service@inktells.com.

How Do I Make a Return?

International Return Shipments

At this time, we do not accept international returns. If you are truly unhappy with the product or have any concerns with your order, please email us at service@inktells.com and we would be happy to assist you personally.

Refunds

Once the returned item(s) have been received and inspected, you’ll receive a notification email regarding the approval or rejection of the return. If approved, the refund will be processed and a credit will automatically be applied to your original method of payment.

Please note that refunds can take up to 10 business days to be reflected back into your account. Please confirm with your bank if you do not see your credit after the tenth business day.

If you have any other questions, please email us at service@inktells.com with your full name and order number and we’d be happy to help you out!